So what have we learned about ERP software?

Posted by Derek Demers on January 15, 2019

FocusERP has been in business since 1999.  During that time we learned some valuable lessons:

Implementing ERP software for SMB's (small to medium sized business)  becomes personal.

  • Companies don’t come to us because everything is running efficiently. They come to us because business is becoming complicated.
  • They had all the right business intentions, but the original strategy somehow changed, or an area of the business took off unexpectedly and they were inundated with paperwork.  
  • Therefore, sharing their issues and how ERP Software can help is very personal as we touch every aspect of their organization.

Volume selling to as many companies as you can does not work.  

  • We only have so many people at FocusERP with special skills and if we spread that out to too many implementations, nobody wins
  • We are patient diligent people and that took years to hone that skill

We own the software!

  • When customers talk to us, they are dealing directly with the software company.
  • This is very rare as most ERP companies use resellers. You never get to talk to Bill Gates, or Larry Ellis (Oracle) or Bill McDermott (SAP).  However, you do with us and you have an influence on what we develop.  
  • 70% of the upgrades come directly from our customers.

Implementing ERP is not easy

  • It takes dedication from the company doing it and patience and experience from FocusERP staff to help move that company to the next level.
  • This means it takes years and many installs by our FocusERP staff to be effective. This is very specialized work. 

In summary, we grow our business every year, but we do it in a way that is manageable for not only FocusERP, but also for our customers both old and new.  They continue to be profitable and competitive and we continue to help them stay that way.      

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Tags: ERP Software, Inventory Management, Manufacturing, Business Management Software


Can ERP software really help my business?

Posted by Derek Demers on January 08, 2019

 

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Tags: Business Management Software, ERP Solutions, Community, Technology


Are you ready for a Cloud ERP Solution?

Posted by Neil MacLean on December 19, 2018

 

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Tags: Business Management Software, ERP Solutions, Inventory Management


How Customer Relationship Management Increases Profitability

Posted by Neil MacLean on October 29, 2018

Customer Relationship Management has come a long way and now adds more value to a business system than ever before. Early systems started as a list management system that collected prospect data by specific categories and organized them into predefined segments for follow-up. This often involved hundreds of one to one conversations.  Information had to be input several times on route to conversion, was error prone and often lost when an employee left the company.  In today's digital world, CRM has evolved and joined forces with Digital Media to offer more value than ever before.

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Tags: Business Management Software, ERP Solutions, CRM


How Material Requirements Planning Increases Profit

Posted by Neil MacLean on September 25, 2018

 

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Tags: Inventory Management, ERP Solutions, Business Management Software


What is MRP (Material Requirements Planning)

Posted by Neil MacLean on June 15, 2018

The technical world is full of acronyms, and in many case they are misunderstood by many that are not dealing with them every day. Today it is MRP or “material requirements planning” that we are referring to. Although it is an approach and term that the has been around for decades there continues to be improvements in the outcomes MRP capabilities provide.

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Tags: Inventory Management, Business Management Software